We help you create a customer-obsessed culture
MarketCulture makes it easy to learn, measure and act on employee feedback to create better customer experiences

GREAT COMPANIES TRUST MARKETCULTURE

Your customer-obsessed culture journey starts with learning what it really means to be customer-obsessed

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What gets measured gets done.

 

We are the only company that can help you understand where you are today in order to build a customer-obsessed culture in the future.

 

Do you truly understand what ALL of your employees need to deliver great customer experiences?

Why MarketCulture?

Our goal is to help you make a difference in your customers’ lives
and businesses that will result in:
- Your customers loving to do business with you
- Your employees being inspired by your organization's purpose and staying to help achieve the vision
- Your investors wanting to support your growth

We have proven that a customer-obsessed culture that engages employees to deliver better customer experiences drives profitability.

What are the benefits of our approach to developing customer-obsessed culture?

Short term

- employees develop a customer mindset

- build a common language

- leaders get feedback + engagement of employees

- immediate practices are implemented shown to reduce costs.

A Proven Methodology

Designed by PhDs and data scientists to help you build the customer-obsessed culture unique to your organization.


Focused on a groundbreaking innovative practice model combined with employee feedback and actionable insights.


 

Best Practices in Customer Obsession

Tap into what's working in practice for the most innovative companies putting customers first.

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Explore MarketCulture’s library of best practices from leading-edge companies.
 

"The MRIâ„¢ and the corresponding customer immersion program helped us drive up our customer retention rates by 10% resulting in significant revenue increases."

Ryan Rampersaud
Managing Director

BlackRock

Customer Retention      10%

Schedule your personalized demonstration today.
 
Contact

Downtown San Jose

99 S Almaden Blvd

Suite 600

San Jose California 95113

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Sydney, Australia.

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Brussels, Belgium.

 

info at marketculture.com

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