BUILDING CUSTOMER-CENTRIC MINDSETS HAS NEVER BEEN MORE IMPORTANT
This LIVE online led blended workshop is like no other.
It will provide you with the knowledge to immediately create actions that make a tangible difference in your organization.
It will help you develop the business case to gain the buy-in of senior leadership so your CX initiatives are acted upon.
It will help you strategically position your role in the business as a trusted advisor to senior leadership.
This course combines our scientific approach and fun anecdotes from the world's best companies.
PLUS time for personalized discussions and activities with your fellow cohort, so you can get actionable insights from these five sessions.
Share experiences across the world with likeminded people.
Get Buyin/Gain Influence
Make your business case actionable.
Learn how customer culture links to your business performance and benefits all employees.
Become an Expert
Develop your customer-centric culture skills.
Learn how to make progress towards a truly customer-centric company approach to doing business.
Be engaged with fun and practical learning
presentations, hands-on exercises, group discussions, and individual reflection make the learning fun and practical.
Join a Global Community
Learn from and share with an online community of practitioners facing the same challenges.
Only open to those who become certified.
We have helped some of the best companies in the world improve their customer-centric culture
Access to the world's leading experts in customer culture to guide and coach you
Hear from a recent graduate of the foundation course:
Module 1 – The Why and What of Customer Culture
Module 2 – The How - Best Practices in Shaping a Stronger Customer Culture
Module 3 – Building the Business Case and Getting Support
Module 4 – Taking Action to Move Forward
Module 5 - Customer Culture Project Completion + Online Exam
Join our next 2021 Cohorts in EMEA, ASIA, AUSTRALIA
Limited Places Available ACT NOW!
Your registration includes:
Four instructor-led work sessions with MarketCulture's leaders.
Exercises focused on developing your company's customer insight and foresight.
Your biggest customer-centric culture questions answered by our team of professionals.
All presentation materials and links to videos.
Discussions and networking opportunities with other participants.
Learn how to measure your company's culture with the award-winning MRI.