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Unleash the Potential of your Organization
A proven methodology for driving growth, innovation, employee engagement, customer satisfaction, sales and profitability

GREAT COMPANIES TRUST MARKETCULTURE

GREAT COMPANIES TRUST MARKETCULTURE

INNOVATIVE UNIVERSITIES PARTNER WITH US

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“Like a medical MRI, the MRI Benchmark enables you to look inside your business to identify strengths, weaknesses and opportunities to improve future organizational fitness and profitability.”

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​What gets measured gets done.

 

The MRI Benchmark platform provides a comprehensive & continuous assessment solution for gathering employee feedback, identifying areas for improvement and driving business success, emphasizing customer-centricity.

 

Do you truly understand what ALL of your employees need to deliver great customer experiences?

benchmark your customer centric culture

Why MarketCulture?

Our goal is to help leaders create a meaningful impact on their customers and business by ensuring:

- Customers love doing business with your organization and remain loyal.

- Employees feel inspired by your organization's purpose and stay to drive the vision forward.

- Investors are eager to support the growth and success of your organization

A proven assessment tool used by 1,000+ organizations to help leaders turn employee insights into actions that boost customer satisfaction, retention, and business performance.
how customer centricity drives profitability
What are the benefits of implementing the MRI methodology for your organization?

- Employees adopt a customer-focused mindset 

- Establish a shared language across the organization

- Leaders receive feedback and actively engage employees

- Implement proven cost-reducing practices immediately

Short term

A Proven Methodology

Designed by PhDs and data scientists to help leaders build the customer-obsessed culture unique to their organization.


Focused on a groundbreaking innovative practice model combined with employee feedback and actionable insights.


 

best practices in customer centricity
a proven methodology for customer centric culture
Best Practices in Customer Obsession

Tap into what's working in practice for the most innovative companies across the world that consistently grow by putting customers first.

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Explore MarketCulture’s library of best practices from leading-edge companies.
 

"The MRI™ and the corresponding customer immersion program helped us drive up our customer retention rates by 10% resulting in significant revenue increases."

Ryan Rampersaud
Managing Director

BlackRock

Customer Retention      10%

Schedule your personalized demonstration today.
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