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Watch a Video of the Book Launch

Develop your skills and help your company build the customer-centric culture it needs to win

Become accredited in the practices and tools used by companies like Amazon, Google, and Virgin in driving business performance to retain customers and engage employees

JOIN OUR COMMUNITY OF CUSTOMER OBSESSED PRACTITIONERS

About

BUILDING CUSTOMER-CENTRIC MINDSETS HAS NEVER BEEN MORE IMPORTANT

This LIVE online led blended workshop delivers the key knowledge you need to know to immediately put into action for your organization.

We combine our scientific approach and fun anecdotes from the world's best companies.

PLUS time for personalized discussions and activities with your fellow cohort, so you can get actionable insights from these four sessions.

Get Buyin

Make the business case.

Learn how customer culture links to your business performance

Skill-up

Develop your customer-centric culture skills

Learn how to make progress towards a truly customer-centric company approach to doing business

Fun, Engaging & Practical

Combing

presentations, hands-on exercises, group discussions, and individual reflection make the learning fun and practical.

We have helped some of the best companies in the world improve their customer-centric culture

Want to learn more before joining a full accreditation program?

REGISTER

Your registration includes:

Four interactive lectures
Exercises focused on developing your company's customer insight and foresight
Your biggest customer-centric culture questions answered by our team of professionals
An online recording of all sessions for unlimited future reference
All presentation materials and links to videos
Discussions and networking opportunities with other participants

Customer-Centric Culture

Accreditation

$1995

per person

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