BUILDING CUSTOMER-CENTRIC MINDSETS HAS NEVER BEEN MORE IMPORTANT
This LIVE online led blended workshop delivers the key knowledge you need to know to immediately put into action for your organization.
We combine our scientific approach and fun anecdotes from the world's best companies.
PLUS time for personalized discussions and activities with your fellow cohort, so you can get actionable insights from these four sessions.
Make the business case.
Learn how customer culture links to your business performance
Develop your customer-centric culture skills
Learn how to make progress towards a truly customer-centric company approach to doing business
Fun, Engaging & Practical
presentations, hands-on exercises, group discussions, and individual reflection make the learning fun and practical.
We have helped some of the best companies in the world improve their customer-centric culture
Want to learn more before joining a full accreditation program?
Your registration includes:
Four interactive lectures
Exercises focused on developing your company's customer insight and foresight
Your biggest customer-centric culture questions answered by our team of professionals
An online recording of all sessions for unlimited future reference
All presentation materials and links to videos
Discussions and networking opportunities with other participants