This article was written with John Stanhope, the current Chairman of Australia Post and former CFO of Telstra.

The article outlines a risk often overlooked by business leaders - customer risk. Linden and John explore how senior executives can understand and manage this risk by shaping organizational culture.

 

Use coupon code FREE15 to download this for free.

Customer Risk: Weak Customer Culture is the Biggest Driver

$15.00Price