The CFO of a 2,400 employee finance group faced with bureaucracy run amok, leads a critical 'cultural transformation' to become customer-centric (utilizing our CRI assessment). The solution was surprising and easy to implement. The outcome was greater than anyone expected: annualized gains and savings of $15 mil; $55 mil created in business value.


Use coupon code FREE7 to download this for free.

Telstra Case: Creating a Value Service Culture using the CRI. Use coupon FREE7


    Downtown San Jose

    99 S Almaden Blvd

    Suite 600

    San Jose California 95113

    Sydney, Australia.

    Brussels, Belgium.


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